red line in the display (right side)

[taker1988]

Hello,

I have already contacted you by email and described my problem. 

I have a red line in my display. I have done everything that support asked of you and now I have not received a reply for days/weeks...

I kindly ask for quick help!!!

Where can I find the support ticket or number? I can't find it in the emails.

Kind regards

[MetaQuestSupport]

Hi, thank you for contacting us and we appreciate your patience with our email team.

This issue might require some personal information from your end, therefore we would suggest you to kindly PM us.
 

• Please select our name to get to our profile page, or click here.
• Next, click "Send a Message" to privately message us!

Please remember, you must be signed into the community first to send us a private message.

[taker1988]

Hi,

I already contact you via E-Mail, PM and this Thread here. Waiting for days / weeks now for an answer.

Per mail I already sent all necessary stuff.

I can´t use my Quest 3 now for a long time...

[MetaQuestSupport]

Hi, we understand it's never a pleasant experience to not hear back after a complaint and we aim to get back to you regarding your query. Therefore, we suggest to PM us again 

• Please select our name to get to our profile page, or click here. 
• Next, click "Send a Message" to privately message us! 

Please remember, you must be signed into the community first to send us a private message.