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referral ineligible country: how do i know what is my country in meta account?

orangpelupa
Level 3

‎11-27-2022 11:54 PM

orangpelupa_0-1669621906640.png

already tried with no VPN, and with VPN (US/NL/DE/JP/UK). exact same error.

so i guess there's something wrong with my meta account region, but how do i know what is my country in meta account?

i cant find it in oculus app and in meta website.

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3 REPLIES 3

orangpelupa
Level 3

‎11-28-2022 12:14 AM - edited ‎11-28-2022 12:16 AM

btw oculus website does have "referral" button.

orangpelupa_0-1669623165682.png

i also can buy stuff off oculus store just fine.

so it seems only the "referral" subsystem that got issues.

additional info:

- Meta account originally was an Oculus account that was transferred to facebook account.

- Meta account is not linked to anything (not linked to fb, ig)

- Developer modes are activated on Oculus Quest 1 and 2

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orangpelupa
Level 3

‎11-30-2022 01:02 AM

nevermind. bought the games on steamvr instead. no headache. just works

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MetaQuestSupport
Community Manager
Community Manager
In response to orangpelupa

‎11-30-2022 08:44 AM

Hey Orangpelupa, your device country is determined by your gps location. If you would like to send us some account information over private message, we can check exactly where your device thinks it is located in case there is a discrepancy due to the VPN. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

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