Hi there! We know how important it is to make sure you receive your refunds correctly. After reviewing your account, In terms of actual money, it will take 3-5 business days after the refund date for your funds to arrive in your account. So if you haven't received your funds by March 2nd, please contact us at customer support so we can further look into this. You can also PM us directly if you'd like as well click here https://metaque.st/CommunitySupport or on our name to get to our profile page, then click "Send a Message" to privately contact us. Please remember, you must be signed into the community first to send us a private message. We do hope you find this information helpful!