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refund please

RustyLozer
Level 2

Hello Oculus, I have a Oculus Quest 1. I have Population 1 but can no longer play it because I am on Quest 1. I would appreciate a refund of the game Population 1 along with all in-game purchases. On my new card. Thank you.

2 REPLIES 2

TheAntiSocializer
Meta Quest Support
Meta Quest Support

@RustyLozer Oh boy, yeah I heard about this. 

 

The best place to request that refund is actually through their PMs and not a public post since they're going to need to ask for your profile info to see if you're eligible for it. 

 

Hope this helps! 

I just got back from a pm. Spent $50 got $30 in store credit. Big W