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reliability of QUEST 3

Ambryon03
Explorer

this device is not made for sports i have two q3 replaced 2 times each and NOW, always one headest for the garbage Meto no longer respond tickets waiting , yet my headset are still guaranteed. supposedly great after-sales service; SERIOUS ??? run away and keep your money, I am disgusted

7 REPLIES 7

MetaQuestSupport
Community Manager
Community Manager

Hello there @Ambryon03! We never want anyone to feel like we aren't responding to them and we would love to help you find answers. To better assist you, we would like for you to send us a private message. To do so, simply click on our name to access our profile page or click on the provided link. Once there, select "Send a Message" to privately message us. Please note that you must be signed in to the community before sending a private message. We eagerly await your response.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hello again, @Ambryon03! We just wanted to circle back around to see if you still needed assistance. If so, please send us that private message and we can continue to assist you. Thanks again!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

NEED NEED ASSISTANCE, for prevent the problem, i have  bought a bobo s3 and kockobvr k3  but my second quest 3 is always out blocked turned logo meta, it need to watch movie with my wife help me please

Thank you for replying, @Ambryon03! To better assist you, we would like for you to send us a private message. To do so, simply click on our name to access our profile page or click on the provided link. Once there, select "Send a Message" to privately message us. Please note that you must be signed in to the community before sending a private message. We look forward to you sending us that message!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Ambryon03
Explorer

Many messages sent, 3 tickets open and no response.

We understand you have had many interactions with us involving the same issue @Ambryon03 and we would like to look further into it but to do so we will need to have you send us a PM. You can do so by following the instructions in the previous message or you can send another message to one of the tickets you currently have open. We hope to hear from you in a PM soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey @Ambryon03! We received your PM and we will be in touch to continue the conversation there. We hope you have a great day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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