HI. hope someone can point me in the right direction here, so -
got my son a quest 3 for xmas and made the mistake of letting him set it up, he registered his age as 18 (hes not) and ignored the emails about age verification...... so his accout got locked. then after a month he told me about this which was too late to do anything about it. soooooo, the account has now been deleted by meta (as of about 2 weeks ago) Thought that would be it, but after a factory reset and an new account (now mine, with child account for son, which is what i should have done in the first place, but anyway......) when i try to link the quest 3 to my account it says its still linked to another account. now ive read somewhere here that it takes up to 90 days for the account to be deleted? does this mean im going to have to wait another 3 months before the quest is going to be usable again?
Hello there @DemonZebra! We're sorry this issue is ongoing for you and we would love to get this resolved for you. In order for us to do so, please send us a PM so we can further work on this issue by clicking here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. Hope to hear from you soon! Have an awesome day!
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Hey again @DemonZebra! We just wanted to follow up with you on the issues you were having removing an account off the Quest 3. Did you still need assistance with this matter? Talk to you soon! Have a great day!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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