01-27-2023 05:37 PM
I sent my oculus in for a RMA and when i sent it back it said to send my headset and controllers back so i did. When i received my replacement I didn't receive any controllers and also the headset will not boot past the Oculus symbol screen. I need help with getting in contact with someone that can help
01-27-2023 06:06 PM
Yikes! This is definitely not something we wanted to occur @TruckerDude. Please be sure to Submit a Ticket with us at your earliest convenience. We'll be able to assist further with this issue within that platform, you'll be able to reach us via email, live chat and a scheduled callback.
We hope to hear from you soon!
01-27-2023 06:17 PM
I am waiting on a call back as we speak