cancel
Showing results for 
Search instead for 
Did you mean: 

rift S geaphix problem

qubertthegreat
Honored Guest

when i plug in my headset the light which normally turns red then white just stays white and if i put o my headset its just a loading screen that lasts forever i can here sounds as if i was in my virtual home 

 

if anyone has a solution  please let me know 

 

 

thanks

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there, that's definitely some abnormal behavior that we'd like to look into. Could you please submit a ticket and include your Oculus Diagnostics Logs? Thank you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!