12-25-2022 12:27 PM
I will use it for 30 min then it will crash and after it come back on it will tell me that the display port is not on. how do send log on here bc it keep telling me that it does not support zip
12-25-2022 12:30 PM
how do i send logs
12-25-2022 12:56 PM
Hello, Little Dave 2020. We saw that your Rift S was crashing, and we know how this may spoil your VR experience. Please allow us to give you our headset so you can use it again. You wanted to send us your logs, and that's good. We'll offer you this link to establish a support ticket so our specialized team can look at your logs.
However, we want to remind you not to submit your logs here because we don't want your personal information to be exposed.
12-26-2022 01:18 PM
Hello littledave2020, we're checking in with you to see if you still need help with your headset crashing and beeping loudly. Your input is very important to us, so don't hesitate to get in touch with us.
12-26-2022 04:38 PM
i am still waiting to hear back about the logs