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sent my headset and controller in because of recall and only receive a refurbish head back what do

Winstonthecowboy
Honored Guest

sent my headset and controllers in because of recall and only receive a refurbish headset back what do I do now? I don't know how to email customer service

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi Winstonthecowboy,

Oh no! This isn't the experience we want for our users. Don't worry - we can definitely look into this for you.

Please send us a DM and we'll be right with you. 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

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