01-12-2025 11:07 AM
sent my headset and controllers in because of recall and only receive a refurbish headset back what do I do now? I don't know how to email customer service
01-12-2025 11:22 AM
Hi Winstonthecowboy,
Oh no! This isn't the experience we want for our users. Don't worry - we can definitely look into this for you.
Please send us a DM and we'll be right with you.
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
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