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spatial video tab not appearing in files

RaidenS3
Honored Guest

I am running V65 and when I go into the files app there is no spatial video section. However, I was able to upload a spatial video from my iPhone 15 pro, and got the notification on the headset. When I select the notification, the video works fine! I even have access to all the demo spatial video. But I can’t find any other way to view the spatial video other then clicking on the notification. How do I enable the spatial video tab in files? Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

We appreciate the feedback, @RaidenS3! We've been seeing reports similar to yours and we'd highly suggest sending a bug report and submitting a video, if possible. We'll grab that feedback and our engineering team will have a clearer understanding of what's going on to come out with a resolution as soon as possible! Please reach back out if you have any more questions!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Thank you, @RaidenS3, for bringing this to our attention. We would be more than happy to assist you with figuring out how spatial video works. We would like to let you know that when you upload or download a video to your iPhone 15, it will automatically be converted from spatial. We understand that you would like to view your videos in spatial mode, but that feature is currently not available. We hope this answered any questions that you had and provided further clarification. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

RaidenS3
Honored Guest

Hi, I don’t quite understand your answer. My issue is that I don’t have the « spacial video » tab in the files app inside the Oculus Headset. 

i can listen to spatial video downloaded from my iPhone 15 pro inside the headset but I only have the video in the notification and not in the files app as written in your guide.


Step 4 « Select Spatial videos from the left menu. » in your guide: 

https://www.meta.com/help/quest/articles/in-vr-experiences/oculus-apps/spatial-video/ 

MetaQuestSupport
Community Manager
Community Manager

We appreciate the feedback, @RaidenS3! We've been seeing reports similar to yours and we'd highly suggest sending a bug report and submitting a video, if possible. We'll grab that feedback and our engineering team will have a clearer understanding of what's going on to come out with a resolution as soon as possible! Please reach back out if you have any more questions!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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