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stutter and hitching every few seconds in pcvr

Unkle.Gooch
Honored Guest

I recently upgraded from my CV1 and I'm getting stutter and hitching every few seconds in pcvr on my quest 3. It seems to persist whether I'm using virtual desktop or airlink and happens across all pcvr games and apps from HLA to walkabout minigolf.

The framerate is perfectly smooth the majority of the time but dips dramatically every 5 seconds or so, sometimes worse than others. I've provided video recording of the hitching with high and lowest settings. It seems to persist no matter what settings I'm running.

all my quest/gpu/steam/oculus drivers are up to date and my PC is pretty decent, and as you'll see in the footage I'm getting a consistent 900mbps internet connection so at this point I'm at my wit's end. Does anyone have simmilar issues/a solution to this problem?

I'm pretty desperate to get this working and the stutter makes it pretty unbearable.

 

video link to stuttering on high and lowest settings:

https://imgur.com/a/jisahT5

 

system specs:

OS Name Microsoft Windows 10 Home

Version 10.0.19045 Build 19045

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Name DESKTOP-RJ6E5CL

System Manufacturer System manufacturer

System Model System Product Name

System Type x64-based PC

System SKU ASUS_MB_CNL

Processor Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz, 3600 Mhz, 8 Core(s), 8 Logical Processor(s)

BIOS Version/Date American Megatrends Inc. 2804, 2020-04-15

SMBIOS Version 3.2

Embedded Controller Version 255.255

BIOS Mode UEFI

2 REPLIES 2

J40NYR
MVP
MVP

Hi @Unkle.Gooch 

I have had similar problems although Meta seem to have quietly fixed the issue I was having whilst streaming using 5ghz although it isn't perfect.

How is your PC connecting to your access point?

Is there anything else connected to that access point?

How far are you away from the access point?

What is the mark and model of the access point / router you are using?

Quest 2, Quest 3, PCVR, Meta Wayfarer

MetaQuestSupport
Community Manager
Community Manager

Hey there! We understand that you recently upgraded your CV1, and now you're getting stuttering and hitching in PCVR. We know how this can affect your VR experience and would love to assist. So we can gather some more information from you, we ask that you PM us. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We look forward to your response!

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