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this **bleep** sucks

Level 2

ever since it became the "Meta Quest" everything has broken, i did what it asked which was to make a meta account and link it. so tell me why now my Quest no longer wants to work, I cant update games I cant see my account I cant even update the system nothing. it wont even let me play a single game. nothing is working! i cant even factory reset the **bleep** thing. if i end up having to make a whole new account and lose the hundreds of dollars in games and dlc content I will be even more pissed.


Community Manager
Community Manager

Hey there, @swifty378! We recognize that there have been some issues with merging Meta accounts, but this should not prevent you from performing a factory reset on your device. We'd like to know how you logged into your account, whether through Facebook or email?