My PC does not have any of the graphics cards specified in the requirements for connecting a PC to a Metaquest headset, but all I want to do is to transfer files from the PC to the headset. Is there any way to just transfer files from the PC to the Metaquest without having to have one of the extra-expense graphics cards?
I have attached the headset to my PC with a USB cable, but do not get any prompt in the headset to allow file access. I turn on my headset and it goes through the displaying the Meta logo, then asks me about setting the boundary and the floor level, then it displays my default environment... I can get it to display the control panel but it never asks anything about allowing file access. So when/how does it come up with the file access question?
When you attach the cable between the PC and the headset, you should get an in-headset prompt about accessing files. A lot of people select "don't ask again" by mistake which stops the prompt appearing in future. To re-enable it you'll need a developer account to access the developer menu in the headset where the USB dialog prompt is located.
Or your cable, or one of the USB ports may be faulty.
Hey there, @james.cooper.98031! We see that you are having trouble transferring files from your PC to your headset. We know how important it is to be able to successfully transfer files between your computer and your headset, and we're happy to help you with this!
We can provide you with this link that offers tips on how to transfer files between your headset and device.
Please let us know if this link is able to help you transfer files between your computer and your device!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey there, @james.cooper.98031! We're just checking in to see if you still need help transferring your files between your headset and computer. Please let us know, and we'll be happy to assist you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Thanks for the info... how do I get a developer account if that is what is necessary to re-enable the question about allowing accessing files. I don't think the cable or port is faulty as I use them to connect between my PC and Android phone with no problem.
I still need help... I followed the steps in the link you provided but I never was able to get the prompt. I'm new to using the Metaquest headset but I'm not new to computers... another user suggested that when the question came up to allow access when I first started using the headset I may have responded "don't ask"... and according to that user the only way to get the prompt back is to have a developer account.
Hey there, @james.cooper.98031! Thank you for reaching back out to us with your issue with transferring files. While we are limited to tools for developer accounts, we can provide you with this link on how to set up Developer Mode for your headset.
If you'd like, we can look into this further with you through our support page. Once there, we will have more tools available to better assist you!
After you click the link, please follow these steps:
Click on "Software or Content Issue."
Then click on "Other Software or Content Issue."
After that, you can reach out to our support team via email, chat, WhatsApp, or a scheduled callback request.
We look forward to hearing from you!
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