08-13-202406:46 AM - last edited on 08-13-202408:30 PM by LaserDisk
I can't return a strap band for my son.
I orderded it at 19 july. We received it on 25 july. The next Day in the meta store app it's not positie to return. It says that the return limit time is over (25 aug) but this date is over 2 weeks.
I get automatic mail from support, but no answer back.
I Just need return labels. After many emails i still don't get help. Can someone help me with this?
Hey @mr.pickle123! We see you are having some trouble returning an item you ordered. We know how important it is to be able to return an item you may not need and we would love to help. We will need to gather some additional account information and we would love for you to send us a PM. Follow the steps below.
Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
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Hello @mr.pickle123! We wanted to check to see if you were still needing some help. If so, please shoot us a PM by following the directions in the previous message and we will be more than happy to look further into the situation. We hope you have great day!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
