02-03-2024 08:13 AM
well, I bought oculus quest 2 in korea and I could not find some apps that i interested in like VRCHAT on oculus store, i wonder, can I use vpn on my phone to get it from oculus mobile app or can doing it like get me banned, if so, then what can I do? HELP
Solved! Go to Solution.
02-05-2024 10:09 AM
Hey there, @Senpai_.3! We're very glad to welcome worldwide users into the VR world, and we'll be very glad to help out with this inquiry! By the way, we do want to let you know that we are aware that VRChat does employ different servers across their regions, so it's possible that your area is not yet available. However, as we can only really provide support for Meta related apps, we encourage you to reach out to the developer here for further questions regarding this game. Additionally, whether you'd like to try using a VPN is completely up to your discretion too, as we can't guarantee functionality! Although we know how unideal this news is, we are glad to have been able to clear this situation up! Let us know if you run into any further inquiries! We'll always be happy to hear from you!
02-05-2024 10:09 AM
Hey there, @Senpai_.3! We're very glad to welcome worldwide users into the VR world, and we'll be very glad to help out with this inquiry! By the way, we do want to let you know that we are aware that VRChat does employ different servers across their regions, so it's possible that your area is not yet available. However, as we can only really provide support for Meta related apps, we encourage you to reach out to the developer here for further questions regarding this game. Additionally, whether you'd like to try using a VPN is completely up to your discretion too, as we can't guarantee functionality! Although we know how unideal this news is, we are glad to have been able to clear this situation up! Let us know if you run into any further inquiries! We'll always be happy to hear from you!
02-06-2024 10:04 PM
it says app is not available in your region (korea) in oculus store. However I can download vrchat to my pc from its official website, then why is it not available in oculus store? Besides I found some articles that says using vpn for oculus products can get your hardware banned? I dont wanna lose my money espicially I bought it new haha
02-06-2024 10:18 PM
oh i got it with vpn im happy hope i dont get banned XD
02-07-2024 03:45 PM
Hey there, @Senpai_.3! We're so happy to hear that you were able to get things figured out to enjoy your VR adventures! We don't recommend that our users use a VPN, as it can cause issues with your VR experience. Here at Meta, we only provide support for Meta products and accounts; therefore, we would be unable to assist in any VPN difficulties. We thank you for your understanding and for being a part of our vibrant community.
Please don't hesitate to reach back out if you have any other issues or concerns in the future; we're always happy to lend a helping hand in any way we can!
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