11-02-2024 11:44 AM - last edited on 11-02-2024 02:06 PM by Gandalf84
Hi all, it's been a couple of days since I've been experiencing an unstable Wi-Fi connection on my headset. It awkwardly disconnects and reconnects to the router.
I did reset both the headset and the router(Vodafone-Kabel).
tried to change different channels on both 5, and 2.4GHz.
I have a stable connection on my phone hotspot.
What else is left to do?
It seems like a communicating issue between the router and the headset.
a month ago
Hi @Prisoner.627,
Thanks for contacting us. We would love to look into this for you.
Could you please contact us via private message? Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We look forward to hearing from you!
a month ago
Hi @Prisoner.627,
Just checking if you still need support? Don't hesitate to contact us if you do as we are always happy to help!
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset