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unstable WiFi connection on Quest3

Prisoner.627
Honored Guest

Hi all, it's been a couple of days since I've been experiencing an unstable Wi-Fi connection on my headset. It awkwardly disconnects and reconnects to the router.

I did reset both the headset and the router(Vodafone-Kabel).

tried to change different channels on both 5, and 2.4GHz.

I have a stable connection on my phone hotspot.

What else is left to do?

It seems like a communicating issue between the router and the headset.

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi @Prisoner.627,

 

Thanks for contacting us. We would love to look into this for you.

Could you please contact us via private message? Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

We look forward to hearing from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi @Prisoner.627,

 

Just checking if you still need support? Don't hesitate to contact us if you do as we are always happy to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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