12-31-2023 04:47 PM
Hi,
Like the title says, the prompt for the USB does not show. I guess I clicked not show again but I would like to add files (movies) and I cannot link with my computer. I did try to go to the developer options but the option for putting it back in is not there anymore. I tried to reinstall the MTB driver like the help section says but I don't have that also (pic attached).
Need some help 🙂
Thank you
01-18-2024 08:33 AM
We apologize for our delay due to the holidays @Madspecv, are you still having this issue? If you are, you may need to perform a quick Factory Reset in order to have the prompt show once again, but make sure you have Cloud Backup enabled so you won't lose all your data!
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset