11-13-2022 09:46 PM - edited 11-25-2022 03:06 PM
Edit: For anyone stopping by looking for a solution, there isn't going to be one. This issue is falling on deaf ears by meta staff. The issues described exist both in standalone and pcvr link/airlink. It seems to be widespread, possibly most or all quest 2 devices, yet it's been relayed that it's only a small subset of users experiencing the issue... sure. That's definitely why we can totally troubleshoot and fix it /s
The only remedy is going to be through an update issued by meta. I/You/We have done all the troubleshooting and bug hunting possible, all signs point to them. Good luck everyone!
...
Frame drops, reprojection (even with ASW set to Off), stuttering, performance degradation, and gpu headroom dipping to 0 or even negative has been since v44, and now v46 as well. I have come across this issue in many different posts here in the meta forums, elsewhere as well, and no one has come to any conclusions other than this HAS to be an issue with oculus software itself. Witnessing OVR errors and socket errors amongst others in the console logs and no previous fix is capable of providing any remedy to the current issue. I have tried all previous working drivers from nvidia, uninstalling with DDU and reinstalling old to new. No change. HAGS set to off, clean installed oculus based off of official support techniques (safe mode and manual folder deletion), toggled and focused console window, set high priority on ovrserverx64 and game running, disabled link sharpening, disabled mobile ASW, reset all graphic settings to default, set vsync to off in nvidia control panel, reset nvidia control panel, nothing. These issues stem directly from the oculus software and there's no chance of user error. For those hoping to chime in about windows update breaking the software, that is also untrue. I have now tried windows 10 on updates 20h1, 20h2, 21h1, 21h2, and 22h2 and this issue is present across all of them. I also tried on windows 11 builds 21h2 and 22h2 and the same issue persists. We desperately need a community update from @Ryanality as i know im not the first to raise this issue. I wish i could say it was just user error, machine setup etc. There are multiple internal errors displayed in the console window and i've submitted these logs with the support team as have the others experiencing this issue. It would be great if we could PLEASE get a public update regarding this issue. I have been troubleshooting this for several weeks straight.. i'm going absolutely mad. PLEASE HELP US!!!!!!!!!!!!!!!!!!!!!!! Basic troubleshooting, clean installs, NONE OF IT WORKS! 2 years of using this headset and software...and this is the worst its been by far! 😧
Solved! Go to Solution.
12-15-2022 09:37 AM
Is this a sample message? 😄
12-16-2022 10:04 AM
Yes, it is, setting guardian to off didn't change anythig.
12-16-2022 01:43 PM
Having this exact same issue. Can see the encoder frame rate dropping in Oculus Link Info display, despite having 50-75% performance headroom in some scenarios. This happens even in the blank void of Oculus Home too. These encoder drops cause microstutters like those in your videos (though normally not as prolonged as the ones you're seeing in the second video).
I've had problems with link encoding for quite a while causing microstutters. A factory reset of the headset yesterday seemed to help, somehow, for a few hours. Maybe it was in my head though. SteamVR did seem a lot smoother after the factory reset. However, trying again today, we're back to the microstutters due to the encoder dropping frames every few seconds.
Running on an AMD Ryzen 5800x + Nvidia RTX 3080 + 32GB RAM.
Really sincerely hope this will actually be recognised and addressed by the devs, as it is extremely immersion-breaking and disappointing.
12-17-2022 05:58 PM
Factory reset isn't needed. The issue comes back over night for me, but just resetting the device right before I play fixes it for me for that whole play session.
12-17-2022 07:35 PM
We are on the 3rd update on v47 but this issue is not fixed. I wonder if it will be fixed anytime...
12-17-2022 10:56 PM
I did try to do factory reset myself too. It doesn't actually help even right after reset, more of a placebo effect.
12-17-2022 10:59 PM - edited 12-17-2022 11:00 PM
Yeah, I'm already planning on returning my quest back, as in my country software faults are also covered by warranty and i have direct response from meta proving that issue is on their side.
12-17-2022 11:15 PM
Until now, meta asked for a bunch of log, I hope it will help them to fix it.
I was waiting for the quest 3 but now I am looking for what offer other headset.
12-17-2022 11:59 PM - edited 12-18-2022 12:48 AM
I just want to post to confirm I'm having the same exact issue. It's been like this since V46 or V47, can't remember when started... I tried everything too, from factory resetting twice to testing airlink with 2 different routers and trying out Cable Link, the problem persists. I found some people reporting having this encoder problem in the discord VD too, they were having this for a while with Link and VD. However, since my last factory reset I've been playing through VD and it is working kinda fine, the issue seems to be less noticeable but airlink it's horrible like the videos you posted, real immersion breaking. I have been quiet about it because I haven't been using my Quest 2 lately (one reason is because of this issue) but I am pretty sure this is a wide spread problem. The last time Meta broke PCVR was in V41, iirc there was this short stutter that was horrible.
Edit just to update my PC specs:
AMD Ryzen 7 5800X3D
32GB RAM 3000MHZ
RTX 3070
Windows 10 21H2
Routers: ASUS AX86u and TP Link AX73 (currently using A86u, but issue is present in both just as I stated above)
PC connected to router with CAT6.
Edit2: I already contacted META support and sent my full one week logs to them.
12-18-2022 12:46 AM - edited 12-18-2022 12:49 AM
Copying and pasting my post from another related thread:
I just want to post to confirm I'm having the same exact issue. It's been like this since V46 or V47, can't remember when started... I tried everything too, from factory resetting twice to testing airlink with 2 different routers and trying out Cable Link, the problem persists. I found some people reporting having this encoder problem in the discord VD too, they were having this for a while with Link and VD. However, since my last factory reset I've been playing through VD and it is working kinda fine, the issue seems to be less noticeable but airlink it's horrible like the videos you posted, real immersion breaking. I have been quiet about it because I haven't been using my Quest 2 lately (one reason is because of this issue) but I am pretty sure this is a wide spread problem. The last time Meta broke PCVR was in V41, iirc there was this short stutter that was horrible.
My PC specs:
AMD Ryzen 7 5800X3D
32GB RAM 3000MHZ
RTX 3070
Windows 10 21H2
Routers: ASUS AX86u and TP Link AX73 (currently using A86u, but issue is present in both just as I stated above)
PC connected to router with CAT6.
I already contacted META support and sent my full one week logs to them.
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