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v74 Battery Drain Problem - Please Help

craigpell1
Honored Guest

Hi all, Since the update to v74, my MQ3 will not charge during use, and the battery drain is terrible..  I use the system for work all day (before the update), but now it depletes within a couple of hours and takes FOREVER to recharge, even when powered off.  Please Help!  I've tried all of the recommended items to combat this issue to no avail.  I'd like to roll back to v72 if possible.  Really need this for work!

 

Thanks!

3 REPLIES 3

rmzalbar
Expert Protege

With the update to v74, my Quest 3 went from a standby time of several days to draining overnight in standby. So yes, there is a major power drain bug. Definitely power the **bleep** thing off for now as this will rapidly consume the lifespan of the battery.

Hey there!

 

Thanks for letting us know about this on going issue after a recent software update.

 

We would recommend filling out a bug report on your headset so our engineering team can be made aware of this!

  1. Press Meta button/ Oculus button on your right Touch controller to pull up your universal menu.
  2. Hover over the clock on the left-hand side of the universal menu. When Quick settings appears, select it to open the Quick settings panel.
  3. Select Report problem.
  4. Select Include or Don't include to add complete logs and diagnostics.
  5. Follow the instructions to submit your report.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

There will be now solution! You can throw your Quest in the trash and Meta dont care!

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