v74: Quest 3 not fully charging

[mugensukuyomi]

My Quest 3 auto-updated to V74 Build 5070966.11190.510 (PTC) on the 31st and it won't charge past 73-74%. At that percentage, the orange charging light starts to flash. This one time I woke up to the quest turned on and in the factory reset menu by itself (the one you get from holding Power + Vol down), with it overheating.

In the settings, there are no updates but whenever I restart or shut down the quest, each time it says wait while the Quest is updating for maybe 2s, which is unusual.

Things I've already tried:

1. Soft/hard reboot. 

2. Different cables/chargers.

3. Unpairing and repairing the controllers (as suggested by chat support)

4. Turning off the Quest and then charging it but the same issue persists

#PTC v74 #quest3 #PTC

[d0gg]

I have seen a few people posting in different forums with the same charging issues.

So far the only two options I have seen are;

1. Wait for another v74 update and hope there is a fix for the charging issue.
2. Drop from the PTC and let the system erase and return you to v72

It is definitely a bug in the current release build that, so far, has no known work around.

[ConvexRook]

Dropping back to v72 worked, v74 is definitely bugged. The same thing happened in v69 beta.

We either wait for update or drop back

[TexanSin83]

Is anyone else having this issue?  I just updated to V74 (Not PTC) and my quest 3 will not charge more than 73%.  Previously it was fine on v72.

[mugensukuyomi]

Mine has been auto updated maybe 2-3 times since posting this thread and the charging issue STILL hasn't been resolved yet.

Still odd that it persists on non-PTC firmwares. 

[d0gg]

It looks like they have released v74 way too early. Tons of bugs still in it. You might want to consider switching to PTC. If you are already on v74, PTC means you will get newer test builds so you should see a fix sooner than someone that is on the standard release.

[TexanSin83]

I sent in a support request and they told me that battery life will decrease with the age of batteries.  🤦‍:male_sign:.  So they are trying to convince me the maximum charge went from 100% to 73% in 3 hrs after I upgraded to v74.  

[Steve_Oap]

Me and my wife both have Q3, for over a year, since the v74 update it will not charge above 73-74 %, she has tried to drain it to 0 but still only charges to 73-74%
Also when we power off the headsets, if you look inside at the lens, they are flicking very slowly

[mugensukuyomi]

 

[ConvexRook]

seems like they initiated a power save mode and batter save on the new V74, the flickering happens when the screen is in power save mode. they must have found some issue with the batteries and try to mitigate by dropping the max charge. Interesting!