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v74 = gives me unneeded "wifi connection lost" that stays there for no reason.

pilot4
Protege

After v74, if i put on Q3 , and start or it already has "after the fall" running,  it may spawn the "wifi connection lost" popup that stays forever.  

I may be in the "hub" with other players, and everything works fine - except that dumb erroneous popup is stuck there!.

In fact, the workaround is to go to settings, and disable/enable wifi.   then the message will disappear.

5 REPLIES 5

GrahamJ
Explorer

Yep seeing the same annoying random message since V74.

pilot4
Protege

Thank you for confirming, I would like Meta to acknowledge that they know/will fix this.

TomCgcmfc
MVP
MVP

I'm not seeing this issue right now with my Q3 using the latest non-beta v74.  However, I have seen this in the past.  Restarting my home router seemed to help.  Also can be caused by wifi interference caused by being too far away from your router and/or too much local wifi traffic, and/or some close Bluetooth devices like speakers.  With multiplayer it can also be caused by local server issues.  Lots of other reasons but I don't think it's v74 related.

I suggest you google ' meta quest 3 wifi connection lost ' and you should see lots of troubleshooting tips.  Hopefully one or two of these will help.  Otherwise, contact meta support I guess.  Good luck mate and cheers.

i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 32Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with 2x2.0 base stations, Etsy lens mod and Index Controllers

pilot4
Protege

oh, the router and wifi at home is top notch.

The issue happens only when I pick up the headset - often with already running game, and the moment it awakes, it does not have connection, it establishes the connection right away, but the message does not disappear.
So this is a false message - NOT an actual connection issue.
Or in other words;: I can play fast-paced online game like after-the-fall just fine with that message being overlayed for no reason. 
Removing the message is as "easy" as just switching on/off wifi , it is even that so fast that the game handles it fine.
The REQUESTED FIX is that the message is removed in a timely fashion after spawning.

Yes same situation here with regards to reproducing the issue and the workaround, I've only had V74 a few days and the issue has only reared it's head since the update so I'm fairly sure it is indeed V74 related (have had a quest for several years and upgraded to Q3 last year).

I'm wondering if the warning message itself is related to certain routers that may have an issue with wifi power save during a period of inactivity (although the main issue is that the message stays on screen). I have a Google Chromebook that seems to lose connection with my router and the fix for that is to ensure that wifi_power_save is disabled in crosh. Perhaps our routers are having similar issues with Quest?

My router is a TP-Link Archer 1600v.

I also have an issue with Virtual Desktop on Quest 3 (and Quest 2) where after a period of having my headset off my head and putting it back on, the Virtual Desktop wifi session does not reconnect and I have to restart VD even though the headset does have wifi connection active and I can use it to connect to internet. Perhaps all related?

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