v74 update issue (volume control , pass through mode , boot sound)

[madebyrsh]

Since i update v74 on my MQ3

i have so many problems 

i wonder is there anyone who has same issue

1. Cant use volume control on quick setting menu

i can change volume with MQ3 physical volume control button

but it wont show floating UI which i can see how much i turn on volume up and down Which shows with bar type UI

and also on the quick setting menu, there is slide volume control Ui but even i slide it 

it never changes volume slide when i even push physical volume button on MQ3 

2. cant change sometimes pass through <-> immersed mode even i click change mode button on dock and quick setting 

i tried click to change each mode only environment sound shows it react but im stucking in one mode 

3. Not working sometime night mode

same like number 2 issue

even i click on quick setting menu

No reaction night mode feature 

And i asked to meta and they said i have to do factory reset but i wanna know is there anyone who had same issue and is it really got better after factory reset?

but i heard if u do factory reset

there is more problem sometimes

as like sync controller issue or mobile horizon app sync issue

EDIT) i tried Factory reset

and after this my MQ3 OS version is v74

and it doesnt have problem that i have

volume control on quick setting menu slide UI is working when i push volume button on device

and i can see v74.1020 new update

i updated this build

and it happens same problem!

i think its bug or error of v74.1020

and i got email from Meta help center

they told me i should do delete cash of system app and safe mode to check it happens same

and turn off any experimental feature

but it still happen same problem..

#v74 #bug

[Nohnez]

mate!!! I thought I was the only one with this problem!!! I don't just have one of your problems but exactly all the ones you listed.

but the volume slider also works in the youtube app.

[user.764669]

I encountered the first problem you mentioned, but I didn't encounter the others.

[madebyrsh]

Wow so we are not the only one who has same problem im from south korea and i checked other korean VR communities they also has same problem so i think it wasnt only me who has problem it all people in the world using Meta quest they have  same problem lol  and yes i also can change volume on youtube app thats why its not problem of device or other third party apps problem its ONLY meta horizon OS problem! 

so i got some emails from meta quest help center and they said they need to check of this issue and to deliver technical team

so only thing i can do is waiting their next emails

and i think its just problem of their new OS update v74.1020 becuz when i did factory reset and OS is v74 and with v74 i dont have any problem

i cant believe Meta such as big company has problem with their OS update everytime

and also cant understand still they dont support other languages to change physical keyboard to use lol

anyway i will update if i have new email

[madebyrsh]

Thanks to share your issue too! 🙂

[TomCgcmfc]

@madebyrsh  Always an mystery as to why some always have update problems and some, like myself, don't.  With my Q3 I have the latest non-ptc v74 Build 5070966.19510.510 (not sure what you refer to as v74.1020 ?) and this is working very well with everything; standalone VR/MR and PCVR with Link and Air Link (with latest non-beta meta link pc app 74.0.0.675.347),

I don't quite understand when your said; ' when i did factory reset and OS is v74 and with v74 i dont have any problem '.  Does this mean doing a factory reset fixed things?  Anyway, if you're still having issues I suggest that if you are enrolled in the Meta PTC program that you opt out of this (using your smartphone app) and do another factory reset.  May or may not help if you were already on PTC so you may need to wait for the next update (v75?) in order to sort this out.

Otherwise, I think all you can do is continue to work with meta support on all this.  I guess there's always a chance that your issues are hardware related and you may need a replacement.  Sorry, as a user, I can't be of more help so I'll sign off this thread now.  Good luck mate and cheers.

[shuaibird]

I've recently purchased a brand-new Meta Quest 3 (from Japan) and activated it about half a day ago.

Before pairing it with my Meta account, the system automatically updated to the latest version, with a build number matching yours exactly 5070966.19510.510.

I’ve encountered the same volume control issue in the Quick Settings menu. The volume slider is non-functional—it neither adjusts the volume nor reflects changes made using the physical volume buttons. However, the volume slider under Settings > Audio > Volume works as expected.

Regarding the floating volume UI that appears when pressing the physical volume buttons, I noticed that it only fails to display when the Quick Settings menu is open. Otherwise, it appears / updates as expected. I’m not sure if @madebyrsh  experiences the same behavior.

Since my device is brand new and this issue persists, I believe this is a bug newly introduced by this new build. I'm not sure why the same build works for some devices while fails on other devices though.

[madebyrsh]

Hi thanks for sharing your situation 

im totally same problem with you

About floating volume UI problem

I have same issue

anyway it delivered technical support team of Meta

i will update when i get answer

[madebyrsh]

You can check v74.1020 on the software update menu build number is same but version name is different

if you cant check that update

maybe you didnt get that updates yet

i cant understand Meta release update not for everyone there is queue for users

You might be didnt get this updates yet

anyway i tried factory reset becuz meta said i have to do but didnt fixed my problem

so my issue is delivered to technical support team so just wait there new email

thanks for you reply 

[shuaibird]

@madebyrsh

I might be missing something, but I’m a bit confused by your statement about version v74.1020. When I check Settings > General > Software Update > Current Version, it shows v74 in my case. No newer version to be updated either as @TomCgcmfc.