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why doesnt the mic work in the quest 3 browser?

PaulJamesNicholson
Honored Guest

steps ive tried

reset headset

ensure mic is unmuted

granted permjssion for mic in browser

checked that oculus is active mkc in windows (even though i am not linked)

i have tested the mic at testmics.com and it works. it is tbe oculus browser microphone button that is broken. can i at least dowload a keybkard withba mjc buton. typuknv like this sucks!

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @PaulJamesNicholson. We definitely want to make sure when recording or even those playing with you are able to hear you while playing, so we'd love to look into this further with you!

Since you have already started testing some troubleshooting steps, we'd like to confirm a few more details regarding your experience:

  • Make sure to remove any unsupported third party accessories from the headset.
  • Have you been able to test any other games or apps outside the microphone test site?
  • Was a factory reset or a reboot completed on the headset?
    • If only a reboot, let's make sure to have the microphone setting turned off when doing so.

Once we're able to gather these details, we'll continue digging deeper into the device. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there! We just wanted to swing by to see if any further assistance was needed regarding your microphone. Of course, if you're still experiencing any issues, do let us know! We'd love to have a bug report submitted to our engineers to review your details. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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