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won't except code for Quest Bundle RE4

HoneyluvX
Level 2

Purchased 2 Meta Quest 2 from Target. One was able to accept both Beat and RE4 while One only download Beat and won't accept code for RE4

1 ACCEPTED SOLUTION

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hey there, @HoneyluvX! We see you're having a bit of an issue getting that second game downloaded. We don't like to see our users go through this, but don't worry, we're here to help! We have a few tips for you to try out to see if we can get the game downloaded for you.

1. Open the universal menu and check your notifications (the bell icon).


2. Open the universal menu and click the "Apps" button.
• Then, in the filter dropdown in the upper right corner, select "Not Installed" and check for Resident Evil there.

Let us know if this worked for you!

View solution in original post

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there, @HoneyluvX! We see you're having a bit of an issue getting that second game downloaded. We don't like to see our users go through this, but don't worry, we're here to help! We have a few tips for you to try out to see if we can get the game downloaded for you.

1. Open the universal menu and check your notifications (the bell icon).


2. Open the universal menu and click the "Apps" button.
• Then, in the filter dropdown in the upper right corner, select "Not Installed" and check for Resident Evil there.

Let us know if this worked for you!