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Cannot download horizon worlds

TechSideOfficial
Honored Guest

‎04-19-2022 09:12 PM

I live in NZ and I cannot download it. It let me download it about a month ago but then it said my account is not part of the invite only beta. then it disappeared from my apps list and said coming soon in the store again. Coming soonComing soon

WILL YOU PLEASE JUST RELEASE IT ALREADY! I HAVE BEEN WAITING FOR MONTHS! PLEASE RELEASE IT!

5 REPLIES 5

MetaQuestSupport
Community Manager
Community Manager

‎04-20-2022 11:16 AM

Hey TechSideOfficial! We want everyone to have the ability to experience Horizon Worlds, and trust us, we are working to have Horizon Worlds available to more countries as soon as possible! We are working on the bugs and towards creating a more streamlined experience before letting more users get their hands on Horizon Worlds! Any updates to when Horizon Worlds will be available to more countries will be posted here on the community forums and on our social platforms including Facebook, Twitter, and Instagram! We understand the anticipation is killer, and we thank you for your patience and patronage to our platform! We look forward to see you in Horizon Worlds in the near future! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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Belex0941
Honored Guest
In response to MetaQuestSupport

‎08-07-2022 07:41 PM

Hello, I purchased the Quest 2 back in May/June and have not had any issues with anything but then I added a second account onto the device for my son, using all the same apps that I use. I recently published a world in Horizon Worlds and now, whenever my son tries to go into Horizon worlds under his account, we receive this message: "your account cannot be used with the horizon invite only beta." I have tried restarting the device, I have looked at all of the settings, I've done all I can think of and yet we are still getting this message. Please help, I bought this mainly for my son and would like for him to be able to use the different apps, just under his own account. Thank you in advance

4L3X15
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MetaQuestSupport
Community Manager
Community Manager
In response to Belex0941

‎08-08-2022 03:09 PM

Hey there, @Belex0941! We understand that you're having issues with your son accessing Horizon Worlds. We would gladly look into getting to the bottom of this, so that we get a better understanding of what may be causing this issue. Can you please answer the following for us:

 

  • Is this issue only happening on your son's account or your account too?
  • Double check the age requirements are being met, the age requirement is 18+.
  • Are you in supported country?

 

Once you reply back to us, we'll be able to look further into this!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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SpicyGun
Explorer

‎09-15-2022 10:14 AM

i don't understand, they said, release in summer... we are half september, and still not released (Belgium, Europe)... But like France, it has been released a month ago... why can France buy/download it, and not all EU ?

 

I bought the Quest 2 for this, because the kids wanted Horizon Worlds...

Charmeds
Protege
In response to SpicyGun

‎11-01-2022 04:28 PM

That's right. For me, this is discrimination. RecRoom is pretty much the same and available from every country, but not this one. Reminds me of Netfix. It took at least 10 years for it to be available in my country, and yet it's an online service. This is pure mockery of people. Either it's available to everyone or to no one. 

 

He will probably delete my comment again because I was "bad".

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