workroom app

[jjjno1]

Meta quest2 workroom app suddenly won't start. It freezes at the opening screen.

This happens only with meta quest2, which has multiple accounts. It does not happen with the main account, but when I switch to sub accounts and start the workroom.

The same thing is happening on all 4 meta Quest2!

I have reinstalled the app, but the problem persists.

Can someone please help me?

[AliceinVRworld]

Hey there! Do you happen to have a pattern lock? 

[kznmjin]

no, I do not set pattern lock

[kznmjin]

I am replying on behalf of jjjno1

[AliceinVRworld]

Gotcha. Is this the only app that is giving you trouble right now? 

[kznmjin]

yes, that’s right

[AliceinVRworld]

I saw a user provide the link to discord for Horizon Workrooms. Maybe you can submit a report or get help here. Hopefully this helps! 

[kznmjin]

Thanks a lot. I will try it.

[AliceinVRworld]

Yes! Let me know if they tell you anything regarding this please!