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Not able to Install

Boltzii
Honored Guest

Hello,

So Ive been accidentally banned on Meta for 24hrs on March 8th, since then I haven’t been able to reinstall horizons, I spent countless hours on the game spending time with many friends and family and my content community. I feel like someone should reach out and Atleast talk with me as I haven’t gotten any email or confirmation as to why this is happening. Please atleast a talk or some sort of customer service would be GREAT!

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hiya @Boltzii, we see you have an inquiry about your account on March 8, 2023. We can understand the need of knowing such details and we are happy to assist you on the matter. So that we can locate and verify your account, please PM us, as we will be asking some sensitive account information.

 

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