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App appears to be stuck in bad submission state

Fulby
Heroic Explorer
I submitted the full version of Starfighter Arduxim for Gear VR on August 14. It went into the Under Review state but around the same time I asked the store editor to remove a video trailer from the store info on the submission and I think this may have broken the submission process. The app switched to Approved with the trailer removed, but doesn't have any test results for the APK. It has the Image Test results which I think is from the assets being approved.

I've submitted a new APK and new store info but neither seem to have kicked the process back into the correct state for the APK to be tested. Hopefully it's just a problem in displaying it on the app portal. Can someone please check whether it is still being tested by the submissions team?

Thanks,

Andrew
4 REPLIES 4

AJ_Soto
Protege
Uhhm, me too please. Haven't gotten my app reviewed since it was approved for keys months ago, since them Ivery made a lot of improvements.

Account name: SotoAbraham
Organization: 1 Man Team Studios
Application: Arcade Basketball VR
Application Id: 1149962291709986

Fulby
Heroic Explorer
Was it reviewed to begin with? The Starfighter Arduxim demo had APK test results with about 5 separate tests and I expected to see the same for the full game.

Fulby
Heroic Explorer
I emailed submissions on the 20th but haven't had a response (ticket #251505). Is anyone able to look into this?

Fulby
Heroic Explorer
Got an update from Lisa on this and it was in a bad submission state, it's being tested now.