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Download Interrupted - Blank Screen

Anonymous
Not applicable
Set-up the Oculus Go without problem. Downloading the Epic roller coaster game and it stopped. Now I get nothing but a blank screen. I tried deleting the Oculus app and reinstalled it without fixing the problem.
1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey dreamerofwords,
that's unusual. If you haven't already, please make sure your Oculus
Go is fully charged and try a factory reset of your Oculus Go.
Instructions on performing a factory reset are available here
https://support.oculus.com/166300084150879
. If you're still having issues, please create a support ticket at
https://support.oculus.com/885981024820727
so we can help you out. Thanks! -Rick


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