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Oculus Go - Apps not installing

oevler
Honored Guest
Hi everyone,

Although there is enough free memory, no apps will be downloaded and installed. It's breaking in the middle. Several reboots didn't do anything either. I have the impression that the memory card is defective, because with already installed apps the music makes rattling noises and also some movies are played back shaking. So, like a computer hard drive. I may be wrong - maybe it is due to a last software update from Oculus. There is no hard reset, is there? - You can't connect to a Mac either? Who has the same experience?
7 REPLIES 7

Jetpulse
Honored Guest
My apps are not installing too.
i need to try several times to get it.
i have a lot of free space in my 64gb oculus go

beyondinfinity
Expert Protege
Make that 3.

Ampersand_Curve
Honored Guest
Make that 4

Ampersand_Curve
Honored Guest
Look guys the answer I just got from the live chat:

"We may need to do a factory reset. Please note that by doing this, you will become ineligible for a refund of games with less than 30 minutes of play and purchased within the last 3 days"

beyondinfinity
Expert Protege
Someone else on Reddit who has the same problem tried a factory reset and it did not help.

maxperry
Honored Guest
Make that 5

Anonymous
Not applicable
me as well 
just got replacement as first unit was overheating in under 20 minutes
so far warm but not burning hot
some past apps have installed, a few i paid for just never move past 0 downloaded
several restarts,very troubling