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Android Oculus App keeps crashing

Elastic_Plastic
Partner
Since my Quest 2 updated to v25 the Android app crashes like 6 seconds after opening. Anyone else having this issue?  I tried uninstalling and reinstalling from the Google Play store, no luck.
4 REPLIES 4

ShiZZ_DiGG
Protege
Same here. App opens for like 6 seconds partially loads and then crashes. Was on Android 10 having same issues and since upgraded to Android 11 with same issues.

Same thing here. Good to know I am not alone, looks like Oculus needs to fix this... ?

uptoolate
Explorer

Not that this helps...but I'm having the same problem 😉

MetaQuestSupport
Community Manager
Community Manager

Hey there SpasticPlastic,


Thank you for bringing this to our attention! Hopefully, we can bring you good luck with some basic troubleshooting.

 

Please ensure that you:

 

  • Have enough storage within your mobile device 
  • Checked for any updates on the app & device
  • Uninstalled and Reinstalled the Oculus app
  • Restarting the device, before launching the app after the reinstall

 

After attempting the troubleshooting steps and you continue to run into the same issue please submit a Oculus Support ticket so we can do further research. 

 

Have a great weekend!

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