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Black screen when touching headset.

BobBass
Honored Guest

Hi, my brand new Oculus Quest 2 I got for Christmas yesterday goes to black screen every time I touch the headset. We require support and advice please. This unit is unplayable and we require a replacement. My parents are not IT literate and i am 12. My dream Christmas gift was usable for 2hrs and I am so disappointed. 

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