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Bluetooth Keyboard/Mouse(K830) does not work in Airlink PC Monitors

PeterCTucker
Level 3

Just what the title says: Bluetooth Keyboard/Mouse(K830) does not work in Airlink PC Monitors.

 

 Does anyone know how to get a Bluetooth keyboard/mouse/trackpad, that is paired with the oculus, to work inside Airlink?

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey PeterCTucker! We see that you're having trouble using you Bluetooth Keyboard/Mouse (K830) with Airlink PC monitors. We can help with this. 

 

To get the keyboard to work with AirLink PC monitors, you'll want factory reset your headset and then enable tracking. Here is how:
 

Note: Performing a factory reset won't remove content you've purchased or downloaded from your account.

 

Click here for the instructions to factory reset your headset. Once you have done this, you'll need to enable tracking.

 

Click here for the instructions to enable tracking.

 

Once you've done this, you will be able to pair your keyboard.

 

 

If you continue to experience issues once you've tried these steps, please do not hesitate to reach out to us.