11-06-2021 06:25 PM
I have tried factory reset and clearing my phone’s cache still nothing
11-07-2021 01:04 PM
Hi there @whitelight34, we see you're having a Bluetooth connectivity issue. If there is anything we can do to help we would love to assist you. Can you please elaborate on your issue further?
11-26-2021 04:25 PM
I am still having the same issue. It’s been doing it off and on almost as long as we’ve had it but now that’s all it will do. I’ve tried a million things and nothing has worked. Oculus quest 2
11-26-2021 04:45 PM
Hey whitelight34,
Thank you for letting us know this issue is still happening. In order for us to dive deeper into this issue, would you please come chat with us or submit a support ticket with a link to this thread post included in it. We look forward to working toward a solution together.
12-10-2021 09:13 AM
oculus quest. Device is charged and updated but appear a window with the message: Bluetooth keeps stopping
12-10-2021 10:46 AM
Hey there, AreielSimon! A unwanted message in the middle of when you're trying to game is definitely less than optimal and we want to make sure you get the highest scores! Do you need the Bluetooth activated for anything you are using? How long ago did the error message start appearing? If you haven't already, please ensure the Bluetooth for your device is off and see if you still receive the same error message.