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Brand new Quest will not pair with phones/iPad :(

HantsHawks77
Honored Guest
Hi all, new to the group. Excitedly unboxed and began set up of new oculus quest only to come unstuck at the Bluetooth pairing stage. All of my devices- different iPhones, lap top and iPad cannot find the headset. The controllers seem to be working fine but I’m at the pairing window and can’t go any further. Gutted would be an understatement! Any advice gratefully appreciated and thanks in advance!
2 REPLIES 2

Legendarybob13
Explorer
Is the headset charged and on? I have never encountered an issue like this.... Is bluetooth enabled on your IDevice?

HantsHawks77
Honored Guest
Thanks for commenting. Deleted the app, signed in again and it worked! Thanks