Bought the elite strap for quest 2 on 23/1/21 had for nearly 2 months . Noticed a split on right side and it then broke into two parts, poor quality, Took it back to Argos with a full refund given . Don't recommend until problem is sorted.
Glad I got a refund as I didn't want another as the problem would happen again just like yours , think they have extended the warranty on this product . I'm looking at a cheaper version on Amazon , Well they all made in China lol.
Glad I got a refund as I didn't want another as the problem would happen again just like yours , think they have extended the warranty on this product . I'm looking at a cheaper version on Amazon , Well they all made in China lol.
My elite strap that I bought after they reopened orders broke last week and I'm in the process of an RMA with them. It's a hassle since I don't have a way to print the return label and I have to bring it to UPS. If the replacement breaks after 3 months, this is just unacceptable. Am I supposed to go through the RMA process over and over again until the 2 years are up and then they'll tell me the warranty is expired so tough luck?
In my case of broken elite strap with battery, support sent me a new one without having to return the cracked. It might be because there are strict regulations to ship lithium-ion batteries by air and it's difficult for usual consumers to fulfill them. If it's not just an initial lot defect but a design problem, we would have to repeat this unproductive process every few months, anyway.
They asked me to see if Best Buy would give me the refund but it's over the 15 and 45 days for that. I'll have to ask for a third Elite Strap with battery. I don't trust them at all. What 3rd parties have a strap with a battery?
Will try a rebuff vr reality power bank if I can get one with 10,000mAh , 8 hours game play , 10 hours video streaming fitted to old strap or a similar power bank. Will check more reviews but looks good
