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Cant link my used Quest

king6924
Honored Guest

‎04-12-2021 10:03 AM

I bought a used Quest and when I trie to link it, I get the message thet the unit already is linked to another account! Can not get a hold of the seller... please help!

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1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

‎04-15-2021 07:32 AM

Hi @king6924 please factory reset the Quest. Thanks!

 

Notes:

  • Performing a factory reset is irreversible and will remove all account information, downloaded games, and content from the headset.

  • Performing a factory reset won't remove content you've purchased or downloaded from your account.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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