cancel
Showing results for 
Search instead for 
Did you mean: 

Casting to Mobile freezes after a short time

wingitman
Honored Guest
I frequently wish to use the casting tool on my phone to help guide new users to the Quest, however the following issue has stopped me from doing this, which is very frustrating for myself and the person I'm trying to guide.
If you could resolve this issue, it would be most appreciated.

Issue:
Attempting to cast from my Oculus Quest to my mobile (see below) freezes after 5-10 seconds.
I have tried this on multiple occasions, using both the beta and non-beta versions of the quest, and come across the same issue.

Only affects mobile:
I tried casting to my Chromecast and this worked completely fine.

Device:
Model: Huawei P20 Lite
Android Version: 9
EMUI Version: 9.1.0
Oculus App version: 59.0.0.1.107 - (I noticed now there is an update for this app, which I'll update to and test again soon, however, I believe the issue may still persist)


Network:
Both my quest and the phone are connected on a 5Ghz band - no one else in my home uses this 5Ghz network.
I also tried setting my phone to a 2.4Ghz band but the issue persisted.

Quest Apps attempted to be casted:
Beat Saber
Virtual Desktop
Echo VR

Related topics:
There are at least four other topics with a similar issue to mine
https://forums.oculusvr.com/community/search?Search=Cast+freeze
The commonality seems to be that of Huawei devices, however, their issues occur on the Oculus Go.

0 REPLIES 0