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Computer Recognizes Quest, but App wont

Level 2
I just got a cable for oculus link after figuring out that the charging cable doesn't work. Tried it out on my desktop with Minecraft VR and it works! It was very fun, but I wanted to see if it would work off my laptop, for a bit more portability. Connecting the same cable to my laptop, windows seems to see the Quest, but the app won't connect to the quest, making it so I can't start oculus link. I know the cable works, and the laptop doesn't seem to have a problem with it, so I was wondering if there is anything else that could be stopping it?

Thanks in advance for any help!

Level 10
Is this happening with the official cable from Oculus? If so please see this thread

There seems to be allot of users having issues with laptops and Thunderbolt 3. So if you’re issue is similar it’s best to have everyone posting to the same thread.