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Connection Lost - during Oculus pc software install

wilfie51
Honored Guest

Ive been trying to install the Oculus pc software all day. It gets to a certain point in the installation and then the error appears 'connection lost'. I am installing as administrator, my firewall is disabled but nothing is working. The log at the point of failure looks like this

[Warning] [10/12/2021 13:49:50] Download attempt 1 failed!
System.Net.Http.HttpRequestException: Response status code does not indicate success: 410 (Gone).
at System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode()
at Daybreak.Net.Networker.<GetStream>d__10.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

 

then at the bottom

[Error] [10/12/2021 13:53:36] Error downloading '9f29d5f5421a8a69d06e62ce5f7e0e2dfd7cc80232b5dc1b2c325778413c69fb'!
Daybreak.Net.FileDownloader+FileDownloaderException: Retry count exceeded! Giving up. ---> System.Net.Http.HttpRequestException: Response status code does not indicate success: 410 (Gone).
at System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode()
at Daybreak.Net.Networker.<GetStream>d__10.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Daybreak.Net.FileDownloader.<DownloadFile>d__5.MoveNext()
--- End of inner exception stack trace ---
at Daybreak.Net.FileDownloader.<DownloadFile>d__5.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Dawn.Setup.Downloader.<>c__DisplayClass18_1.<<Download>b__0>d.MoveNext()
[Debug] [10/12/2021 13:53:50] Removing working directory.
[Warning] [10/12/2021 13:53:50] Exception deleting 'C:\Users\NgoComputers\AppData\Local\Temp\OculusSetup-912c5b5f-282c-4144-adea-e53f0b5d3bec':
System.UnauthorizedAccessException: Access to the path 'DaybreakNative.dll' is denied.
at System.IO.Directory.DeleteHelper(String fullPath, String userPath, Boolean recursive, Boolean throwOnTopLevelDirectoryNotFound, WIN32_FIND_DATA& data)
at System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive, Boolean checkHost)
at Dawn.Mixins.ReallyDeleteDirectory(String path)
[Debug] [10/12/2021 13:53:50] Scheduling delete of 'C:\Users\NgoComputers\AppData\Local\Temp\OculusSetup-912c5b5f-282c-4144-adea-e53f0b5d3bec' on next reboot.
[Debug] [10/12/2021 13:53:50] Exiting with code 1.

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Daybreak.Net.FileDownloader.<DownloadFile>d__5.MoveNext()

 

Can anyone help me? Im getting really frustrated

1 ACCEPTED SOLUTION

Accepted Solutions

Ryanality
Community Manager
Community Manager

Hi everyone, great troubleshooting so far! I've posted a reply in this thread here, which we'll be using to let everyone know when this issue has been resolved. You may be able to resolve this with VPNs or other tricks to restart the connection. But if you'd like to wait for the resolution, please go ahead and follow the linked thread for updates. 

 

I'm going to make my post here as the solution so that it gets highlighted and is easy to find, but please follow that other thread for the final resolution update.

Help others find great discussions and answers by adding kudos and marking solutions to your questions.

View solution in original post

21 REPLIES 21

XRPDetroit
Explorer

Looks like it's happening to multiple people. I'm having the same issue. Not sure if support is even working on the problem though

Oh really? So it might not just be me overlooking something basic? Well thats good to hear at least. It has better be fixed soon or Xmas will be cancelled!

Castyr3o9
Honored Guest

I am having the same issue with the installer, error code 410 gone when attempting to download the last few files.

Haze1975
Explorer

Same problem here... Just wanted to do a repair of the Oculus App (because of problems downloading a few games/experiences ("Perfect" app for example)... Now I can't use Rift at all 😕 ...

Nemeczek
Honored Guest

Getting the same error. 

Hi guys, I had the same problem all day yesterday with my new laptop. I then installed avira VPN with a 60 day free trial (you can cancel the subscription straight away)...then the install worked straight away. I suggested it on an earlier post and several others have had the same result.

I tried a VPN called Windscribe and it didn't solve it for me

It has to avira, it may not be the VPN aspect of it that sorts it, it may be the fact that by installing Avira you completely disable windows defender...either way it worked.

This solved it for me, I used ProtonVPN and connected to the Netherlands and it worked fine for me.