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Controllers wont pair

johhnyd55
Honored Guest

My oculus right and left controllers literally wont pair. On my app it continues to buffer on the same screen, looking for my controller. I follow the steps and my controllers still refuse to pair. I dont understand.

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey johhnyd55!

 

Here is a nifty article about how to unpair your controllers. Yes we know you've probably already done some of these steps, but making sure you've squared away the proper procedure always helps.

 

Alongside of what that article says, you can try the following:

 

  • Press any button to wake the controller while using Oculus Quest 2 or Quest.
  • While you have your headset on, press and hold the Oculus button to reorient the controller.
  • Remove the battery and place it back into your Oculus Touch controller.
  • Unpair and re-pair your controllers:

Should you keep having issues, feel free to shoot us a support ticket at https://ocul.us/ContactSupport. Let us know if you are able to get your device up and running again as we want you back in the game ASAP!

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