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Device goes into sleep mode after playing for a few minutes

RiveRnigHtWarrior24
Honored Guest

‎05-01-2021 05:34 PM

Hello, I’ve had my quest 2 for only a few months and all of a sudden today when I played after a few minutes of playing in the middle of the game the screen would go into sleep mode and then take me back to the Home Screen. Anyone have the same issue or have a solution?

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

‎05-02-2021 05:51 AM

Hi @RiveRnigHtWarrior24  if you haven't already, please open a support ticket with us here and we will be happy to assist you. Thanks!

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