The elite strap broke on the left side of the headset. This has hardly been used disappointed and frustrated with the quality. We just purchased our third headset between the lack of family sharing and defective quality really disappointed please rectify this quickly
Hello there, This is not what we like to hear! please go to Oculus Support and provide them with all your account info and also a picture of the elite strap. An agent will be happy to assist you in order to get you back to gaming.
