This was working for me about a month ago….. but my first live stream to Facebook since V28 showed the same behaviour as being discussed here. Now I have no way of interacting with stream viewers. Submitted a ticket. Hope this can be fixed soon!
Well I don't think they will fix it soon. I have raised a ticket month ago too and they just told me to do a factory reset. Since I knew from other discussion threads about this topic that many people tried it but it didn't help, I didn't dare to venture this option, as I don't want to get rid of all my data on the device. I was actually hoping that v28 will somehow fix the problem but apparently this is a lasting issue 😞
I came here hoping to find the fix for this problem 😕 I’ve also made a ticket and nothing has happened yet.
I hope this gets fixed soon! I’m sure many people have submitted tickets concerning this issue.