12-20-2021 06:39 AM
Help please my grandson downloaded a free game now it’s just says installing for days now he can’t do anything on it can anyone help please @@links to members
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12-20-2021 06:56 AM - edited 12-20-2021 07:01 AM
Hi Rose, there is currently a major issue with the Oculus store and it may take some days before your grandson can download his game. We don't really know when. He must be disappointed, but I suggest he tries other free games as some should work.
It is unlikely on your side as we all experience similar breakdowns. We have no idea when it will works again. Oculus support told us some days ago they found the issue but it takes time to roll it out.
There is much more detail there;
And on twitter:
https://twitter.com/OculusSupport
12-20-2021 06:56 AM - edited 12-20-2021 07:01 AM
Hi Rose, there is currently a major issue with the Oculus store and it may take some days before your grandson can download his game. We don't really know when. He must be disappointed, but I suggest he tries other free games as some should work.
It is unlikely on your side as we all experience similar breakdowns. We have no idea when it will works again. Oculus support told us some days ago they found the issue but it takes time to roll it out.
There is much more detail there;
And on twitter:
https://twitter.com/OculusSupport