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Have to replace Quest 2 - how do I transfer software

tjwhit
Level 2

I ordered the 256 GB Quest 2 but I was delivered a 128 GB version. Unfortunately, I only noticed this after installing some software. When I get the replacement Quest 2, how do I remove the software from the 128 GB Quest 2 and install it on the 256 GB version without paying for all of it again?

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

As long as the software is attached to your account, tjwhit, it will transfer when you sync your account to your new headset! Hope this helps! 🙂