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Headset plugged into computer is charging but won't give Oculus Link option

ComeOnAndSam
Explorer

 

All of a sudden, my headset is being unreliable about linking into my PC. I have a USB C to USB C cable plugged into a port on my PC. I used to just be able to plug it in and it works. Now, at random, it just won't give me the option, despite the headset detecting the cable on account of the battery icon having a charge symbol while it's plugged in.

 

If I reset my PC, that usually fixes it, but that's an incredibly annoying solution. Why is this happening?

 

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there! We want to look into this deeper with you and get Link running consistently on your PC. Please PM us or submit a support ticket HERE and we'll get this squared away. Thanks!

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