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Infinte Office Setup - Logitech K830 is not tracked

rocketCoder
Explorer

Quest 2 with latest update.  I have experimental options to add my desk and connect a Bluetooth keyboard.  All of that works great EXCEPT it does not track my Logitech K830.  I can type and use the mouse in Oculus browser but the virtual tracked keyboard is not recognized.  Anyone else have this issue?  

 

I have good lighting and I have the keyboard back light on.  

1 ACCEPTED SOLUTION

Accepted Solutions

rocketCoder
Explorer

I had to do a full factory reset.  Keyboard tracking works now.  I love this feature.  I can finally type in VR and see my hands and the keyboard.  So awesome.

View solution in original post

4 REPLIES 4

MetaQuestSupport
Community Manager
Community Manager

Hi there! If you haven't already, please open a support ticket with us here and we will be happy to assist you. Thanks!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Pixie40
Expert Trustee

I assume you already added said keyboard as a bluetooth device to the headset? Sadly, I don't have a Logitech K830. My keyboard is the Arteck HB192, which works great. But it isn't compatible (yet) with Infinite office. I'm hoping they add more general USB keyboard support, since I like having a full sized keyboard.

 

I also have a Bornd B33 keyboard, which works fine... But it's not a full sized keyboard. Thus it doesn't work for most of the games I'd want to play using it due to lacking a numpad, arrow keys, and separate system keys (such as Home, Page Up, Page Down, and the like). Well, I guess it does have arrow keys. But they serve double duty with several system keys.

Lo, a quest! I seek the threads of my future in the seeds of the past.

rocketCoder
Explorer

I had to do a full factory reset.  Keyboard tracking works now.  I love this feature.  I can finally type in VR and see my hands and the keyboard.  So awesome.

Anonymous
Not applicable

Factory reset?? Wouldn't that mean all my apps would get deleted?? Seems like such a PITA