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Is there something special I need to do if Oculus charged me for a game but never provided it to me?

bearboman
Level 3

I was purchasing Elven Assassin and I was charged for the game, but I don't see that I own it. I am already about to contact them by submitting a ticket but it asked if I tried anything else. WTF else could I try'? What answer could the community provide other than "submit a ticket". Not very useful... 

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